Sunday, September 09, 2007

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Simple, clear purpose and principles give rise to complex and intelligent behaviour. Complex rules and regulations give rise to simple and stupid behaviour. (Dee Hock).''

Los propósitos y principios simples y definidos dan lugar a un comportamiento inteligente y complejo. Las reglas y normas complejas dan lugar a un comportamiento simple y estúpido.

(Dee Hock is the founder and former CEO of the VISA credit card association. In 1968 Hock convinced Bank of America to give up ownership and control of their BankAmericard credit card program. The new company, called National BankAmerica, was a non-stock membership corporation equally owned by its member banks. The name was changed to VISA in 1976.

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